Imagine your best worker, worth their weight in gold, sends you an email with a 2-week resignation notice. You might feel sad. Or you might be devastated. If you relied on that person to do your best work, to know everything about your customers and prospects and products and the industry, you would be absolutely … Read more
Microsoft announced it is going to acquire Nuance Communications for a massive $16B. That is: $16,000,000,000.00. That is a lot of dollars! This is really, really good news for the entirety of the voice analytics (also known as speech analytics) market. Snowfly has an awesome voice analytics product… if you are looking at how to … Read more
Considering how much time we spend at work, mental health at work is a significant issue that impacts each of us. I recently read an article sponsored by the Salt Lake Chamber titled 6 ways Utah employers can build workforce resilience, prevent suicide and foster mental fitness. From a human perspective, this is remarkably sad. … Read more