Month: May 2021

Exceptionally Better Customer Experience (CX) for Just $50 a Month?

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[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Customer experience sounds expensive, doesn’t it? I woke up this morning with a few thoughts on my mind. Let me walk you through them and I promise I’ll tie them together at the … Read more

Trust, Confidence, and Culture

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Snowfly Incentives Rewards Gamification Systems

[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]I remember hearing that we, as a society, are distrustful. The person telling me this said it was partly because when we were kids our parents promised us something (like a chocolate bar) … Read more

Why Every CMO Should Demand Speech Analytics

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Snowfly Speech Analytics CMOs

I’ve written about how impactful Speech Analytics are for a sales organization. The ability for every level of sales management to know what is being said on calls, what isn’t being said, why certain sales professionals are successful while others just can’t seem to close a deal, that is seriously good information. Sales leaders and … Read more