4 Essential Considerations to Excel as an Employee Engagement Director

Employee Engagement Director Strategic Considerations

We’re seeing a trend in a title that is becoming more common with organizations we talk with: Employee Engagement Director. This is exciting to us because, at Snowfly, we’re all about employee engagement. We know that an engaged employee is someone who cares about your mission and vision. They care about their work, the customers, … Read more

Stress From the Pandemic and Working From Home

Snowfly Performance Incentives Culture Pandemic

A couple of days ago The Globe and Mail (a Canadian media outlet) wrote an article titled: Working from home is causing breakdowns. Ignoring the problem and blaming the pandemic is no longer an option. If you don’t have a subscription there you can see a lot of commentary on Twitter here. But really, do … Read more

Employee Performance and Worst Bosses

Snowfly Culture Employee Performance Management

Employee performance is critical to your organization’s success! A week ago there was a fun (or painful) read on Bored Panda titled People Are Revealing The Absolute Worst Things Their Bosses Said To Them (36 Tweets). Go ahead and read through it… some of these will make you laugh, some might make you cringe. I … Read more

Reloadable Debit Cards with Custom Designs

Snowfly Reloadable Debit Cards

Please tell me you have heard of reloadable debit cards, and you have them in your rewards and incentives program! Years ago I was in youth leader position where kids would be rewarded if they met certain goals. I think it was if they read above and beyond, or if they did extra homework, or … Read more

Performance Management vs. Performance Enhancement

Snowfly Performance Enhancement

When I came on with Snowfly, and was learning how the system works, Eli kept talking about “behavior change” and “long-term behavior change.” Eli talked about how the Snowfly tools and system helped create an environment where our customers say real, positive, lasting, and beneficial behavior change in employees. Honestly, I didn’t love the phrase … Read more

Why Collections Employees Leave Every 90 Days

Snowfly Call Center Agents Culture

I was listening to a Dave Ramsey call (on Youtube) this week and heard him say the average tenure of a collections agent at a collections agency is 90 days. If you are in the debt collections industry I’m guessing you don’t really like Dave Ramsey. Much of his advice with regard to collectors is … Read more

Increase The Right Communication Properly to Decrease Anxiety

Snowfly For Communication

Managers cannot fix mental health. Let’s just get that out of the way. There are issues and challenges and problems that mental health professionals should be involved in. It’s not a manager’s job to do any clinical counseling. Having said that, it is a manager’s, and a leader’s, job to create a healthy work environment. … Read more