Background: A manufacturing facility needed to improve attendance among floor employees. This program can easily be used to Improve attendance in call centers.
Snowfly’s Solution: Via Snowfly’s internet-based incentive system, the organization automatically rewarded eligible employees 8 Snowfly Game Tokens when they achieved perfect attendance over a two-week period. When employees earned Game Tokens, they earned the opportunity to play a quick game. Every game yielded a random number of Points. Participating employees could then redeem Points in exchange for cash which was immediately delivered via the participant’s own debit card.
Results: As the chart below illustrates, BEFORE Snowfly Intervention during any given two-week period, an average of 41% of the participant base achieved perfect attendance. WITH Snowfly, in the two years plus following Snowfly intervention, the average percentage of employees achieving perfect attendance during any given two-week period was 64%.
Improve Attendance in Call Centers
When you give points for attendance, and this becomes a part of your incentives program, your employees will participate. They’ll work to have better attendance, attendance that will somehow be recognized and rewarded. Whether you have attendance issues at a manufacturing plant or in a call center, check out the Snowfly system to encourage your employees to be more timely. Abseenteism is expensive… use a smart incentives program to improve your attendance.