Managers cannot fix mental health. Let’s just get that out of the way. There are issues and challenges and problems that mental health professionals should be involved in. It’s not a manager’s job to do any clinical counseling.
Having said that, it is a manager’s, and a leader’s, job to create a healthy work environment. This can include the physical environment with factors such as lighting, parking, desks, quiet spaces, conference rooms, etc. It can include a good culture where people are heard, appreciated, and feel valued.
Creating this healthy work environment definitely includes appropriate communication. This means we communicate the right things to the right people at the right times.
When I’ve been in stressful situations I’ve always appreciated leadership communicating hard things to me with honesty and in a caring way. As a leader I know that is sometimes hard.
I’m not saying to give any information at any time to anyone. There are some people who shouldn’t know certain things. There are some times that are not right to share certain information. But if you genuinely care, and are authentic, what you do share should be accepted much better.
This healthy work environment can have an impact on anxiety. It should reduce hallway and water cooler chatter, and help create a stronger positive culture.
Especially now, while so many are working remotely, wondering if they will join the 22 million people who have filed for unemployment, we need this openness. Even if being open just means saying “I don’t know.” Being human, and kind, and caring, can go a long ways to helping anxiety.
In Snowfly we have various ways you can communicate with your team, as well as facilitate positive communication among everyone in the organization. Whether it is a central place to share news or make announcements, or make it easy to share praise and kudos, we can help with that.
Ready to take your communication, and culture, to the next level? Give us a call!