SUCCESS: Improving Sales in a Restaurant Environment

Snowfly Poster Case Study, Incentive Program Success, Incentives, Restaurant Incentives and Recognition Leave a Comment

In July of 2010, the management team of the Silver Grill Cafe located in Fort Collins, Colorado implemented a Snowfly gamification-based employee incentive program with the expectation that it would motivate participating wait staff to sell more of specific menu items (Wikipedia defines gamification as “the use of game design …

Incentive Program Success: Call Center Reduces Agent Average Handle Time

Snowfly Poster Case Study, Incentive Program Success, Incentives Leave a Comment

Target Audience: Contact center agents handling inbound calls for a large utilities provider Primary Objective: Reduce average call time Background: A provider of contact center services wanted to reduce the time in which its agents were able to resolve customer issues without compromising the quality in which these issues were …

SUCCESS: Snowfly Game Driven Incentives Improve Attendance

Snowfly Poster Case Study, Incentive Program Success, Incentives Leave a Comment

Background:A manufacturing facility needed to improve attendance among floor employees. Snowfly’s Solution: Via Snowfly’s internet-based incentive system, the organization automatically rewarded eligible employees 8 Snowfly Game Tokens when they achieved perfect attendance over a two-week period. When employees earned Game Tokens, they earned the opportunity to play a quick game. …